PRIVACY POLICY

Effective Date: 28/07/2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect any personal information you provide through our website.

1. Information We Collect

We only collect personal information when you submit it through our contact form. This may include:

  • Your name
  • Email address
  • Telephone number
  • The content of your message
2. How We Use Your Information

The information you provide via the contact form is emailed directly to our business and is used solely to:

  • Respond to your enquiry
  • Provide the information or services you request

We do not use your information for marketing purposes unless you request it.

3. Data Storage and Sharing

Contact form submissions are not stored on the website.

Submissions are sent directly via email and may be retained in our secure email system.

We do not share your personal information with third parties.

Our website is hosted by GoDaddy, which uses standard security protocols.

4. Cookies

Our website may use cookies to ensure basic functionality and improve user experience. These cookies do not track personal data and are not used for advertising or analytics purposes.

Cookies may be set by:

  • WordPress (to enable site functionality)
  • Plugins or themes used to display content or enhance the site

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

5. Analytics

We do not use Google Analytics or any third-party tracking services.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct or delete any personal information

To make a request, please email us at info@terraandaquabuild.co.uk.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at info@terraandaquabuild.co.uk.

We couldn’t be happier with the transformation of our outdoor space, all thanks to the incredible team at Terra and Aqua – and especially Ceri and Gary, who led the project from start to finish with professionalism, creativity and care.

Ceri designed our swimming pool. We wanted a Hollywood type pool to replace our 1970’s pool. Also the surrounding area needed landscaping. Ceri and his team did an excellent job while accommodating our neighbours and produced just what we wanted!

I have used Ceri and his father Gary for the last 5 years as my go-to building company. I’ve always found them to be unusually reliable within the building trade, easy to communicate with and always happy to work round any potential problem that may occur during a project. I would have no hesitation in recommending them.

I would just like to say how very grateful I am for the introduction to your company – always very helpful and prompt with a high standard of workmanship. I am looking forward to seeing them again soon!